Shipping and returns policy

We ship to BELGIUM and THE NETHERLANDS.
Would you like to have an order delivered to a country not listed above? Please contact us at info@babsonzotto.com.

All orders placed on weekdays will be processed within 48 hours.

*Orders placed on weekdays before 12:00 are usually processed the same day.

Shipping method: BPOST, DHL or DPD.

Once the order is processed by us, the delivery time depends on the carrier (BPOST, DHL or UPS). Usually delivery takes place within 24 hours, however, please take into account possible delays.

Shippingcosts

Belgium

Netherlands 

Orders above €75: Free

Orders under €75: €4.95

Orders above €75: Free

Orders under €75: €6.95

 

Notice:

If you provide an incorrect address which prevents delivery or you were not home to receive the package a 2nd shipping attempt may be charged.

Payments

Pay securely online with us via:

Bancontact, bank transfer, Belfius Direct Net, KBC/CBC Payment Button & SOFORT Banking.

Return

Received a damaged product and/or not satisfied?

Contact us within 14 days of receipt by mail: info@babsonzotto.com

You will then receive all the necessary information to return your order and/or request a refund.

Damage to your product?

In order to help you as quickly as possible, it is useful to send along any pictures immediately.

*Products must at all times be in unused condition in case of return / refund.

*Gift cards are not refundable under any circumstances. Is the recipient not satisfied with his/her gift card? In that case the amount can be converted to place an order in our shop. Contact us at info@babsonzotto.com